SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Buttonwood Bay
Sebring, FL · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Buttonwood Bay |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Sebring, FL |
| Acquired by Sun | 2001 |
| Sites / lots | 426 (MHBO directory profile) |
| Year built | 1985 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Buttonwood Bay File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
Court record
Filed cases and agency actions documented for this community, with outcomes stated exactly as the records support them. An allegation is not a finding; a settlement is a compromise, not an admission, unless a court record says otherwise. Full index: The Court Record.
- Application for staff-assisted rate case by Sun Communities Acquisitions, LLC d/b/a Buttonwood Bay Utilities
Utility rate case — Florida PSC · Florida Public Service Commission · Docket: 20250122-WS · Filed: 2025 (application accepted Nov 2025)
Sun Communities Acquisitions, LLC d/b/a Buttonwood Bay Utilities applied for a staff-assisted rate case to raise water and wastewater rates. PSC staff determined the utility eligible on November 3, 2025, set the official filing date on receipt of the $2,000 filing fee, and opened a staff audit (Audit Control No. 2025-309-1-1, report expected January 20, 2026). A prior Buttonwood Bay SARC ran under Docket No. 20230117-WS (2023–2024), and Sun originally took over the utility's Certificates Nos. 431-W and 364-S by transfer approved in Order No. PSC-03-0759-PAA-WS, Docket No. 020892-WS (2003).
Outcome: PENDING — SARC in process; PSC staff audit opened (Audit Control No. 2025-309-1-1)
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- google-reviews · 4.7 (12 reviews) · 2025-08-04 — Recent reviews in 2025 are strongly positive, praising cleanliness, amenities, friendly people and manager Johnathan for timely responses and help selling a home, and describing ongoing upgrades. Original source
Themes: amenities, management, maintenance - google-reviews · 4.7 (91 reviews) — Summary of 91 reviews notes a clean, well-maintained lakeside resort with responsive maintenance and friendly staff, while noting it is not the cheapest option though rates are seen as reasonable off-peak. Original source
Themes: amenities, maintenance, rent - other · 2020-02-13 — ComplaintBoard entry reproduced here alleges Buttonwood Bay residents who own their homes and rent lots were notified of annual rent of $4,543 for 2017-18 payable in seven instalments, then Sun changed payment to a 12-month schedule, which the complainant opposed. Original source
Themes: rent, fees - news · 2025-10-13 — Florida PSC filing notifies Highlands County that Sun Communities Acquisitions LLC doing business as Buttonwood Bay Utilities applied for a staff-assisted rate case seeking an increase in water and wastewater rates for its customers. Original source
Themes: utilities, fees - other — Sales directory lists lot rent at $699-$799 per month including trash, with extensive amenities including pools, fishing pier, boat ramp and pickleball/tennis. Original source
Themes: rent, utilities, amenities - google-reviews — A Campendium reviewer alleges fast golf-cart drivers nearly hit walkers on trails despite notice to management, and that large aggressive dogs left alone barked constantly and ruined a stay. Original source
Themes: safety, management, amenities
Fight back in FL
State Attorney General — file a consumer complaint with the FL Attorney General's office: official complaint page · Office phone: (850) 414-3300. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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