SUNCOMPLAINTS.COM · REPORT
Report Your Experience
This portal runs on dated, specific, first-hand accounts. A rant helps nobody; a record does. Here is what a strong report contains:
File a complaint / report what you found
Filing is internal first: your complaint enters our complaint system for review. Nothing is published unless you choose a publication option in the form, and your contact details are never published.
The facts that matter
- Your community and your dates — when you moved in, when things happened.
- The numbers — lot rent then and now, fees and pass-through charges, any buyback offer (amount, date, who made it), any outside offers you received, and what the home later sold for if you know it.
- What management said — in writing if you have it. Letters, notices, emails and texts are gold; save them.
- The harm — money lost, repairs unpaid, a sale stalled, a home surrendered.
Three kinds of witnesses
- Past residents — you got out. Your closing paperwork and your memory of how it ended are evidence.
- Current residents — you are living it. Anonymous and resident-verified options exist; in Florida, retaliation against you for complaining to an agency or organizing is itself unlawful (Fla. Stat. § 723.0615).
- Being strong-armed now — a buyback offer on the table, a sale being blocked, an eviction threat. These reports jump the line, because deadlines matter.
The affidavit option
Any report can be upgraded to a signed sworn statement through our guided affidavit builder: your account, your typed signature, an attestation, a date. Signed statements are what go into attorney-general packets — agencies triage paper, and sworn paper outranks comment threads.
Where your report goes
With your consent: onto your community's public page (at the verification tier you choose), into the pattern data this site publishes, and — when you ask — packaged and delivered to your state attorney general and manufactured-housing regulator, with the delivery date logged on our public Silence Index.
Get case updates by email
Not ready to file, but want to follow what happens? Join the SunComplaints resident updates list: new findings about your community, regulator actions, and filing deadlines — only when there is something worth your time.
File it now
Use the form below — or open it in a new tab. If you are being pressured on a deadline right now — a buyback offer expiring, a blocked sale, an eviction threat — say so in the form's deadline question; those reports jump the line.