SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Shell Creek
Punta Gorda, FL · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Shell Creek |
|---|---|
| Address | 35711 Washington Loop, Punta Gorda, FL 33982 |
| City / State | Punta Gorda, FL |
| Acquired by Sun | 2016 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Shell Creek File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — ComplaintsBoard complaint filed on behalf of Shell Creek residents (35711 Washington Loop Rd, Punta Gorda) alleging harassment by manager 'Marge': the complainant alleges she makes up rules, singles out residents, threatens eviction of anyone who questions her or complains, and restricts residents' ability to sell their homes, with residents allegedly living in fear and unable to afford to move. The complaint asks Sun Communities to send a representative to meet residents. Allegations, not findings. Original source
Themes: management, retaliation, blocked-sale - other — Second ComplaintsBoard complaint from a resident of 18+ years alleging manager Marge makes up rules as she goes, lied about the resident and her husband in writing, tried to charge a $200 cleanup deposit because staff keep quitting, and imposed new bans at the dog park; the resident threatens escalation to the Better Business Bureau and local TV news, and asks Sun corporate to step in. Allegations, not findings. Original source
Themes: management, retaliation, fees - other · 2.8 (47 reviews) · 2024-11-20 — Tripadvisor rates Shell Creek about 2.8-2.9 across 46-47 reviews (20 rated 'terrible'). A detailed November 2024 review alleges the pool heater was broken for months, only 2-4 of 9 washers had worked for a year, amenities were newly closed at 9pm without explanation, there was a persistent sewer smell, and a boil-water notice ran the whole week of the visit after a water-main break; the reviewer says residents would like to leave but their homes are not selling because of the park's condition. Original source
Themes: maintenance, amenities, utilities, sales - google-reviews — Google review mirror: a frequent visitor reports the park had water-supply problems on and off for more than six months, with tenants given bottled drinking water while toilets were unusable; her friend eventually had to move because of the water issue, with no break on what she calls the huge lot rental rate. Another reviewer describes minimal maintenance effort at the park. Original source
Themes: utilities, rent, maintenance
Fight back in FL
State Attorney General — file a consumer complaint with the FL Attorney General's office: official complaint page · Office phone: (850) 414-3300. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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