SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Sun Retreats Crystal River
Crystal River, FL · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Sun Retreats Crystal River |
|---|---|
| Address | 237 S Rock Crusher Rd, Crystal River, FL 34429 |
| City / State | Crystal River, FL |
| Acquired by Sun | 2015 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Sun Retreats Crystal River File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — Tripadvisor review of Sun Retreats Crystal River (formerly Rock Crusher Canyon) alleging an unwelcoming stay: a security guard who yelled at guests for ordinary activities, shin-high unmowed grass around occupied sites on a holiday weekend, and low-hanging branches that scratched the reviewer's rig. Another Tripadvisor review alleges rules are widely unenforced, there are no activities, sites hold standing water after rain, and a resident told the reviewer they were leaving because of the drama and management style. Original source
Themes: maintenance, management, safety - google-reviews — Google reviews mirror for Sun Retreats Crystal River. A 1-star review (Nov 23) alleges no night security despite being told the park was secured, gates left open, homeless people occupying the public bathrooms at night and harassing paying guests, and packages stolen from the office despite assurances they would be secured — 'Do not live here.' Another reviewer notes the hot tub had been out of order for a while. Most other Google reviews are 4-5 stars praising cleanliness and staff. Original source
Themes: safety, amenities, management - other — CampgroundViews' summary of 637 reviews of the park (listed under its former name, Rock Crusher Canyon) describes a generally clean, well-maintained park with friendly neighbors and responsive staff, while noting inconsistent customer service and occasional reservation or communication issues, and that site quality varies. Original source
Themes: management, maintenance
Fight back in FL
State Attorney General — file a consumer complaint with the FL Attorney General's office: official complaint page · Office phone: (850) 414-3300. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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