SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Sun Retreats Naples East
Naples, FL · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Sun Retreats Naples East |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Naples, FL |
| Acquired by Sun | 2011 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Sun Retreats Naples East File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — Tripadvisor reviewers allege rates of $54/night off-season versus $120+ in season, a filthy dumpster area and trash problems, and neglected maintenance including a broken light fixture, a loose water line with a broken clamp, broken shower hooks, and 3 of 10 washers out of order. One reviewer alleged the water was shut off with about 23 minutes' notice for 3 hours, and that staff yelled at guests. Original source
Themes: maintenance, utilities, management, fees - other — On rvparx, a resident at site G28 alleges the office singles him out with rule-enforcement letters while ignoring other residents' violations (selective-enforcement allegation). Another guest alleged no employees were present for the first 3 days of a stay and called the 60-ft RV site advertising deceptive. Original source
Themes: retaliation, management - other · 4.5 (19 verified reviews) — Campspot rates Sun Retreats Naples East 4.5 across 19 verified stays, considerably more positive than the Tripadvisor and rvparx accounts. Original source
Themes: amenities
Fight back in FL
State Attorney General — file a consumer complaint with the FL Attorney General's office: official complaint page · Office phone: (850) 414-3300. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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