SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Sun Retreats Ocala Orange Lake
Citra, FL · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Sun Retreats Ocala Orange Lake |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Citra, FL |
| Acquired by Sun | 2012 |
| Sites / lots | 381 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Sun Retreats Ocala Orange Lake File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — Tripadvisor shows about 172 English reviews for Sun Retreats Ocala Orange Lake (formerly Grand Lake RV & Golf Resort), Citra. A September 2025 review titled 'Scam fee for reservations' alleged the guest's site was reassigned at check-in because they had not paid the $30 site-lock fee, and described a rude clerk and ants; a March 2025 review alleged poor-shape concrete pull-thru sites, a sinking grass site at $106/night, and Sunday office hours not as advertised. Original source
Themes: fees, management, maintenance
Fight back in FL
State Attorney General — file a consumer complaint with the FL Attorney General's office: official complaint page · Office phone: (850) 414-3300. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
Get case updates by email
New findings about your community, regulator actions, and filing deadlines — only when there is something worth your time. Join the SunComplaints resident updates list.