SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
The Willows
Goshen, IN · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | The Willows |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Goshen, IN |
| Acquired by Sun | 2021 |
| Sites / lots | 252 (MHBO directory profile) |
| Year built | 1999 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from The Willows File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- google-reviews — Google reviews mirrored for The Willows (400 The Willows, Goshen - the 55+ Sun community) include two 1-star accounts: a resident since 2012 alleges the park can raise the rent whenever it wants with no federal or state mandate limiting it; and a man describes finally persuading his elderly father to move closer to him and choosing The Willows, rating the experience 1 star (review text truncated in the mirror). Note Sun acquired The Willows in 2021, so the first reviewer's tenure began under a prior owner. Original source
Themes: rent, management - other — MHBO profile confirms The Willows is managed on-site by Sun Communities, Inc.; a 55+ land-lease community, 252 home sites, built 1999, well water and septic; lot rent listed at $475-$725/month including trash pickup, water and sewer. Original source
Themes: management, rent - google-reviews · 4.3/5 (60 reviews) — Google reviews via Chamber of Commerce: The Willows rated 4.3/5 from 60 reviewers - the strongest rating among Goshen's three Sun parks in this wave. Sun's own page markets a gated community with a 24-hour security team. Original source
Themes: management - other · 4.2 (80 reviews) — Via Birdeye aggregate (pool-mixing documented; park attribution uncertain): The Willows' Birdeye page shows 4.2 across 80 reviews; the visible named reviews are brief and positive. No park-specific allegation relied on from this pool. Original source
Themes: management
Fight back in IN
State Attorney General — file a consumer complaint with the IN Attorney General's office: official complaint page · Office phone: (317) 232-6201. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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