SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Sun Retreats Avalon
Cape May Court House, NJ · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Sun Retreats Avalon |
|---|---|
| Address | 116 Swainton Goshen Rd, Cape May Court House, NJ 08210 |
| City / State | Cape May Court House, NJ |
| Acquired by Sun | 2013 |
| Sites / lots | 400 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Sun Retreats Avalon File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other · 184 reviews (104 excellent, 15 terrible) — Tripadvisor listing for this park (116 Swainton Goshen Rd; formerly Big Timber Lake). A detailed cabin review reports sulfur-smelling hot water from day one that the front office initially called normal for well water, maintenance chlorinating the lines only after a shower filled the cabin with the smell, a cabin that appeared not to have been cleaned between guests (a previous guest's washcloth tag found in the shower), firewood stolen from the site with no front-desk response, and a camp-store firewood bundle of three split logs sold for $8. Original source
Themes: utilities, maintenance, management, fees - other — A cabin guest whose family had to change plans at the last minute because her father died reports being told they could not get a refund; the same review describes swarms of biting greenheads around stagnant water behind the cabin that staff shrugged off, and unexplained bites appearing on her young son after the stay. Sun era (Sun acquired the park in 2013). Original source
Themes: fees, management, maintenance - other · 2017-08-17 — Review collection dated Aug 2017: one guest says a prepaid trip was hit with roughly $120 in additional charges on arrival despite being told everything was paid, and reports repeated small overcharges (about $2-$6) at the cafe and register that staff refunded only when pointed out; a self-described 15-year seasonal says the place has gone downhill; another reviewer reports feces in the pool. Sun era. Original source
Themes: fees, management, maintenance - other · 2015-05-25 — May 2015 Tripadvisor reviews from the park's Big Timber Lake era under Sun (acquired 2013): a camper of 25+ years calls charging for guests her biggest complaint - paying for her son to visit although he uses no electricity, showers or water; another guest says no one explained gate procedures for visitors, and when their company arrived at an unstaffed gate the owner accused the family of trying to sneak people in. Original source
Themes: fees, management - other · 2013-07-03 — A July 2013 Good Sam forum poster says of this park that they don't think they'll go back 'as they were bought by Sun RV,' adding they have seen nice campgrounds decline under company ownership - contemporaneous confirmation of Sun's 2013 buyout of Big Timber Lake and of early camper skepticism about it. Original source
Themes: governance, management
Fight back in NJ
State Attorney General — file a consumer complaint with the NJ Attorney General's office: official complaint page · Office phone: (609) 292-4925. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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