SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Jellystone Park™ at Birchwood Acres
Greenfield Park, NY · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Jellystone Park™ at Birchwood Acres |
|---|---|
| Address | 85 Martinfeld Road, Greenfield Park, NY 12435 |
| City / State | Greenfield Park, NY |
| Acquired by Sun | 2013 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Jellystone Park™ at Birchwood Acres File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other · 3.8 (126 reviews) — Tripadvisor lists the Greenfield Park resort at 3.8 from 126 reviews; in a public management response, the park apologized to a guest of 10 years who reported bugs in the cabins and bear/trash problems, and said it would review pest treatment and waste disposal practices. Original source
Themes: maintenance, safety, management - other · 2025-08-28 — An August 28, 2025 guest review mirrored on RVParx alleges staff training and communication were lacking and that general maintenance items were broken or not working during the stay; a separate Google review snippet on Sun's own listing says more than half of the spray-ground water features did not work. Original source
Themes: maintenance, management, amenities - other · 4.4 (361 reviews) — Sun Outdoors' own listing aggregates Google reviews at 4.4 from 361 reviews for 85 Martinfeld Rd; most quoted reviews are positive about staff and pools, with the spray-ground condition complaint noted above among the negatives. Original source
Themes: amenities, management
Fight back in NY
State Attorney General — file a consumer complaint with the NY Attorney General's office: official complaint page · Office phone: 1-800-771-7755. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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