SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Austin Lone Star
Austin, TX · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Austin Lone Star |
|---|---|
| Address | 7009 S Ih 35 Frontage Rd, Austin, TX 78744 |
| City / State | Austin, TX |
| Acquired by Sun | 2016 |
| Sites / lots | 165 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Austin Lone Star File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other · D (BBB rating) — BBB business profile for Austin Lone Star RV Resort (7009 S Interstate 35) shows the business is not BBB accredited and carries a D rating; the complaint figures shown on the profile appear to be corporate-level Sun Communities data rather than park-specific counts. The park is a Sun Outdoors RV community offering short-term, long-term and annual sites. Original source
Themes: management - other · 4.2 (59 reviews) · 2023-06 — Tripadvisor reviews for this park (Sun era; Sun acquired it in 2016) include a June 2023 account from a guest working in the area who alleges the park refused any refund of two weeks paid in advance ($673.60) after his job moved him to another state, and an August 2023 review alleging the cable TV was down, wifi spotty, only one bathhouse, and too many full-time campers not keeping up their spaces. Management's response notes the property primarily serves permanent and long-term residents. Allegations from individual reviewers. Original source
Themes: fees, management, amenities - other — Campendium guest reviews cite nightly rates around $49-$90 and complain of heavy I-35 noise, barely usable free wifi requiring repeated log-ins (paid upgrade offered), an exit gate that stayed open all night, and a foul-smelling bathhouse; other guests praise spacious full-hookup sites and friendly office staff. Mostly short-stay guest feedback rather than long-term resident complaints. Original source
Themes: fees, amenities, safety, management - other · 4.5 (118 reviews) — Sun's own Sun Outdoors page for the park shows a 4.5 rating from 118 reviews and markets over 150 sites with short-term, long-term and annual stays available. Original source
Themes: management
Fight back in TX
State Attorney General — file a consumer complaint with the TX Attorney General's office: official complaint page · Office phone: (512) 463-2100. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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