SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Jellystone Park™ Canyon Lake
Canyon Lake, TX · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Jellystone Park™ Canyon Lake |
|---|---|
| Address | 12915 Farm to Market 306, Canyon Lake, TX 78133 |
| City / State | Canyon Lake, TX |
| Acquired by Sun | 2018 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Jellystone Park™ Canyon Lake File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — Tripadvisor reviews for the Canyon Lake park (12915 FM 306; Sun since 2018) include a Labor Day weekend cabin stay alleging the cabin was not thoroughly cleaned - the family says they re-cleaned everything themselves, found the toilet still soiled from prior occupants and unswept floors - and that golf cart and pool cabana rentals were overpriced for their quality. Other guests praise the water park and staff. Individual guest allegations. Original source
Themes: maintenance, fees, management - other — A Tripadvisor reviewer travelling with a group of 25 that rented 4 cabins and spent over $6,000 alleges that at checkout the park charged a $50 fee for a lost room key - a figure the reviewer says staff appeared to settle on at the counter and which was not in the check-in disclosures - and refused the group's offer to have a copy made. The group says it will not return over the charge. Individual guest allegation. Original source
Themes: fees, management - other — Campground summary for this park notes a no-refunds policy. Guest accounts collected there include a family that says it had to move cabins twice because of septic issues, lost food when the first cabin's fridge failed to cool, and received no offer of compensation. Sun's own Sun Outdoors page shows the park rated 4.4 from 1,020 reviews. Original source
Themes: fees, utilities, maintenance
Fight back in TX
State Attorney General — file a consumer complaint with the TX Attorney General's office: official complaint page · Office phone: (512) 463-2100. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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