SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Jellystone Park™ Guadalupe River
Kerrville, TX · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Jellystone Park™ Guadalupe River |
|---|---|
| Address | 2605 Junction Hwy, Kerrville, TX 78028 |
| City / State | Kerrville, TX |
| Acquired by Sun | 2018 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Jellystone Park™ Guadalupe River File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other — Recent Tripadvisor reviews for the Kerrville park (Sun since 2018) describe a July stay in a cabin that was not very clean: ants got into and ruined unopened food, sinks drained slowly, the toilet bubbled when the shower ran, there was no hot water for the first day, and a wall AC unit poured water onto the couch; the reviewer also alleges rigid 4:00 pm check-in and indifferent front-desk staff. Other reviews call the cabins run-down and overpriced for their condition. Individual guest allegations. Original source
Themes: maintenance, utilities, management, fees - other — A Tripadvisor review titled 'Bad experience' from a guest who says they had visited for 5 years alleges: the cabin had mechanical problems and heavy dust that worsened his wife's allergies and made his son sick, the family left early, they were told there were no refunds on the cabin and none on the returned golf cart, and a surprise charge appeared on their card that the bill itemized as a fee for a dog in a non-pet cabin even though the reservation described the cabin as pet friendly; the reviewer says the GM defended the conditions and the charge. Individual guest allegations. Original source
Themes: fees, maintenance, management - other — UNDATED - may predate Sun's 2018 acquisition; treat as historical. A monthly cottage renter at this park alleges that over time the cottage became less maintained while rent plus electric plus internet rose too high for the value received, citing bad beds and poor furniture, and complains that a public bar on the premises brought noise, parking congestion and intoxicated people near the cottages and RV sites. Individual guest allegation. Original source
Themes: rent, utilities, maintenance, amenities
Fight back in TX
State Attorney General — file a consumer complaint with the TX Attorney General's office: official complaint page · Office phone: (512) 463-2100. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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