SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Pine Trace
Houston, TX · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Pine Trace |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Houston, TX |
| Acquired by Sun | 2004 |
| Sites / lots | 420 (MHBO directory profile) |
| Year built | 1999 (MHBO directory profile) |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- google-reviews — Google reviews mirrored here include a senior resident of almost five years who reports her lot rent has risen $225 since she moved in and now costs her almost as much as her mortgage on a fixed income; another resident alleges staff are friendly before move-in but unhelpful afterward, with lot rent raised every year. Other reviews are positive about the quiet and upkeep. Individual reviewers' accounts. Original source
Themes: rent, management - other · 3.4 (348 reviews) — Birdeye aggregate for this address (920 Century Plaza Dr) — CAUTION, pool-mixing is visible on the face of this page: displayed reviews reference a different owner (Havenpark Communities), a community called 'Thunderhill,' snow removal, and a 'Riverhaven' owner, none of which is this Houston park, so the pool plainly mixes other communities' reviews and no individual complaint on it can be attributed to Pine Trace. Some displayed items allege roughly 6% annual lot-fee increases, a frequently closed pool/hot tub and slow repairs, but given the mixing they are not credited to this park here. Original source
Themes: rent, amenities, maintenance - other — MHBO profile confirms management on-site by Sun Communities, Inc.; 420 home sites, built in 1999, city water. Original source
Themes: management
Fight back in TX
State Attorney General — file a consumer complaint with the TX Attorney General's office: official complaint page · Office phone: (512) 463-2100. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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