SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
New Beach
Dymchurch, Kent, England · Owner: Sun Communities, Inc. until 22 Sept 2026; now Park Holidays (Aermont Capital)
About this community
| Community | New Beach |
|---|---|
| Address | Being verified — Sun's SEC filing lists this community by name and city |
| City / State | Dymchurch, Kent, England |
| Acquired by Sun | 2022 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other · 2024-03-31 — Owner review (March 31, 2024, Sun era): a caravan owner of about two years who paid GBP 32,000 plus decking says her visiting family felt intimidated by unruly children from rental vans and inconsistent rule enforcement, describes the site as 'rough' and not what was envisaged when buying, and says the family would sell tomorrow for a decent price - which she expects they will not get. She cites the combined cost of rates, ground rent, gas, electricity and upkeep. Original source
Themes: management, safety, rent, sales - other — PRE-SUN (review from c.2018, before Sun's 2022 acquisition - NOT charged to Sun): a rental guest alleged a theft from their caravan was handled dismissively, that an owner privately told them some staff use bullying tactics to keep bad experiences quiet, and that a spare caravan key was handed over by security without any identity or paperwork checks. Park Holidays head office had been emailed, per the review. Original source
Themes: safety, management
Fight back
This community was owned by Sun Communities until the sale of its UK business on 22 September 2026. For problems from the Sun era: local council site-licensing teams regulate park-home sites, residential property disputes go to the First-tier Tribunal (Property Chamber), and LEASE Park Homes provides free advice to park-home residents.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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