SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Sun Outdoors Arches Gateway
Moab, UT · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Sun Outdoors Arches Gateway |
|---|---|
| Address | See directory listing (being verified for this page) |
| City / State | Moab, UT |
| Acquired by Sun | 2018 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Sun Outdoors Arches Gateway File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- review · 4.3 (1,445 ratings) — Aggregated Google reviews for the former Moab Valley RV Resort & Campground at 1773 N Highway 191: guests praise cleanliness, staff and proximity to Arches, but reviewers allege small RV spots with limited privacy, loud cabin AC units, and — most seriously — intrusive hosts allegedly going through guests' belongings without permission. One 1-star reviewer alleges being misled by advertising for 'live music' that staff attributed to changes 'made by corporate,' and describes RV spots as effectively half-sites shared with a neighbor, including the grass area. Original source
Themes: management, fees, amenities - review — Campendium/Roadtrippers guest reports put nightly rates at $75-$100; one guest reports the campground charged an additional $15 resort fee on top of the nightly rate plus high Moab taxes, alleges one shower house was never cleaned during a 4-day stay, and reports a caterpillar infestation in the park's trees. Another guest notes the discounted $97 rate they paid was $55 under the standard nightly reservation rate, describing surge-style pricing flexibility at check-in. Original source
Themes: fees, maintenance, rent - other · 4.6 (179 reviews) — Sun Outdoors' own property page scrape shows a 4.6 rating from 179 reviews and confirms the property is the former Moab Valley RV Resort & Campground (1773 N Highway 191), with RV and tent sites plus Airstream and cabin vacation rentals; listed price range on linked booking data runs roughly $23-$166 per night depending on unit and season. Original source
Themes: management
Fight back in UT
State Attorney General — file a consumer complaint with the UT Attorney General's office: official complaint page · Office phone: (801) 538-9600. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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