SUNCOMPLAINTS.COM · COMMUNITY REPORT PAGE
Chesapeake Bay KOA Resort
Cape Charles, VA · Owner: Sun Communities, Inc. (NYSE: SUI)
About this community
| Community | Chesapeake Bay KOA Resort |
|---|---|
| Address | 32246 Lankford Highway, Cape Charles, VA 23310 |
| City / State | Cape Charles, VA |
| Acquired by Sun | 2016 |
| Source | Sun Communities FY2025 Form 10-K, Schedule III (SEC filing) |
Directory listing: MHBO community page (third-party directory; address data cross-checked against it).
The numbers reported here
No verified figures have been filed for this community yet. The first residents to report lot-rent history, fees and pass-through charges set the baseline this page tracks — every figure labeled with its source and date.
Resident reports
No reports have been published from this community yet. Reports are published as the resident's own account, with a verification tier (anonymous / resident-verified / named) and an affidavit option.
Be the first to report from Chesapeake Bay KOA Resort File a complaint now
Buyback & blocked-sale record
This page tracks reported cases where a resident says the park bought their home, or a sale to an outside buyer was blocked or stalled: what the resident was offered, what independent buyers offered, and what the home later sold for. No cases filed yet for this community.
What residents say elsewhere
Collected from public sources, summarized and attributed, with links to the originals. Summaries describe what reviewers and reporters say; allegations are not findings.
- other · 4.3 (307 reviews, KOA listing) · 2026-06 — KOA's own review pages for this resort (32246 Lankford Hwy - a separate property from Sun Outdoors Cape Charles at 1511 Townfield Dr) carry multiple June-July 2026 guest complaints: a premium patio site at $160/night allegedly sat within about 3 feet of the neighboring site, with the reviewer alleging the office was indifferent because of the park's many seasonal renters; a cabin guest alleges the unit was not cleaned (dirty sheets, mildew smell in the bathroom); other guests allege unanswered reservation calls and emails, bathhouses left uncleaned over a weekend with clogged toilets, dirty pool conditions, and unenforced quiet hours (noise past midnight, children on golf carts and scooters at night). The resort markets seasonal sites but does not publish seasonal pricing in these results. Original source
Themes: fees, maintenance, management, safety - other — Tripadvisor cabin review: the guest alleges a broken gas-stove knob came off and stuck on ignite, which they describe as dangerous, and that nothing was done after they reported it; they also allege they received a different cabin configuration than the one booked and that posted pool hours were not honored. Original source
Themes: safety, maintenance, management - other — Tripadvisor review titled 'So disappointing': a family that booked in April for an August stay alleges the cabins they were told were newly renovated were filthy, with a septic-tank smell in the bathroom, spiders throughout, stained sheets, torn screens, and a fire extinguisher described as filthy, broken and lacking an inspection sticker; they allege towel and sheet requests took about 12 hours and that trying to reach a manager afterward produced a runaround. Original source
Themes: maintenance, safety, management
Fight back in VA
State Attorney General — file a consumer complaint with the VA Attorney General's office: official complaint page · Office phone: (804) 786-2071. (Officeholder listings change with elections; this route is to the office, verified October 2025.)
Build an AG-ready packet: a dated, specific account — what happened, when, what it cost you, what management said — carries more weight than a phone call. This portal's report flow turns your account into exactly that, with an optional signed affidavit.
Sun Communities' response
Sun Communities is invited to respond to any report published about this community. Substantive responses are published here, alongside the reports.
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